Deposit regulation
- - In accordance with the standard terms and conditions for overseas travel, 10% of the product price must be paid within 3 days of the reservation date.
- - If the deposit is delayed, the reservation may be canceled.
- - The amount of deposit may fluctuate depending on the airline, hotel, and local circumstances, and the payment deadline may be advanced depending on the situation.
- - After payment of deposit, if the cancellation fee is higher than the deposit during the period in which the cancellation fee rule applies, you will be required to pay an additional fee for the difference.
- - When making a reservation for a product that falls within the period in which the cancellation fee is applied, the deposit amount will be changed to the compensation amount according to the cancellation fee regulation instead of 10%.
ex) For one-day travel, when booking 1 day before the commencement of the tour: 20% of the total product price, which is the amount charged for cancellation, must be paid as a deposit.
Cancellation fee policy
When users requests cancellation of the travel contract, a cancellation fee will be charged in accordance with the travel terms and conditions.
· Domestic travel
· One-day travel
- - If notified 3 days prior to commencement of travel: full refund
- - If notified 2 days prior to commencement of travel: 10% of the fare is compensated
- - If notified 1 day prior to commencement of travel: 20% of the fare is compensated
- - In case of cancellation on the day of commencement of travel or failure to attend without notice: 30% of the fare is compensated
· Overnight travel
- - If notified 5 days prior to commencement of travel: full refund
- - If notified 2 days prior to commencement of travel: 10% of the fare is compensated
- - If notified 1 day prior to commencement of travel: 20% of the fare is compensated
- - In case of cancellation on the day of commencement of travel or failure to attend without notice: 30% of the fare is compensated
· Overseas travel
- - If notified by 20 days before the commencement of travel (~ 20): Deposit refund
- - If notified 10 days before the commencement of travel (19-10): 5% of the travel fee will be compensated.
- - When notified 8 days before the commencement of travel (9~8): 10% of the travel fee will be compensated.
- - When notified 1 day before the commencement of travel (7~1): 20% of the travel fee will be compensated.
- - When notified on the day of travel: 50% of the travel fee is compensated
Proof of cancellation penalty and refund of difference
You can request proof of the cancellation fee, and if there is a difference between the cancellation fee policy and proof (including personnel expenses), it will be refunded.
Provision of proof and refund policy
In connection with the cancellation of the contract, the users may request specific evidence and explanation of the additional details of the cancellation fee (including personnel expenses) from the travel agency.